Scan this QR code with your phone's camera to download the Underdog Sportsbook app.
Or visit play.underdogsports.com on your mobile device
Last Updated: January 26, 2024
Your privacy is important to us at Underdog Sports Wagering, LLC and their affiliates (collectively “Underdog,” “we,” “us,” or “our”), and we are committed to safeguarding, preserving, and respecting your privacy rights. This online privacy statement (the “Statement” or “Policy”) describes how we collect, use, disclose, and secure the personal information we gather about you through our website, https://underdogsports.com, and related mobile applications (collectively, the “Site”), when you view or interact with Underdog social media accounts or any social media accounts or content affiliated with us, when you participate in Sports Wagering (as defined in our Terms of Use), and when you otherwise interact with us. The Site, any other features, tools, materials, or other services (including co-branded or affiliated services) offered from time to time by Underdog are referred to herein as the “Services.”
For purposes of this Statement, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations. It does not include data excluded or exempted from those laws and regulations, such as aggregated, anonymized, or deidentified data. Nothing in this Statement will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to Underdog generally or in any specific context.
This Policy expressly incorporates any privacy notices we may issue to supplement this Policy. Depending on your residency, a supplemental privacy notice may apply to you. For example, if you are a California resident, please view our California Privacy Policy.
You should read this Statement carefully, so that you understand our privacy practices and our Terms of Use. By accessing, browsing, downloading, or otherwise using the Services, you confirm that you have read, understood, and agreed with this Statement. If you do not agree to this Statement, you may not use the Services.
This Statement and the Terms of Use apply regardless of how the Services are accessed and will cover any technologies or devices by which we make the Services available to you.
We may provide you with additional privacy notices where we believe it is appropriate to do so. It is important that you read this Statement together with any other privacy notice or terms we may provide on specific occasions, so that you are fully aware of how and why we are using your data. This Statement supplements these other notices and is not intended to override them.
If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described in the “Contact Us” section below.
We collect information you voluntarily provide directly to us, information that we collect automatically when you interact with the Services, and information collected from third parties. The categories of personal information that we collect and the purposes for which we collect that information are described below.
(a) Categories of Personal Information We Collect
The following list describes the categories of personal information we collect.
(b) Purposes for Collection of Personal Information
The following chart identifies the purposes for which we may collect your personal information, as well as information regarding our use and disclosure of that personal information. Please note that we may not collect each category of information about each user of our Services.
(c) Other Ways We May Collect, Use, or Share the Information
We may also reserve the right to collect, use, or share personal information for the following purposes:
We may send one or more cookies to your computer or other device. We may also use other similar technologies such as tracking pixels, tags, or similar tools when you visit our Services. These technologies can collect data regarding your operating system, browser type, device type, screen resolution, IP address, and other technical information, as well as navigation events and session information as you interact with our Services. This information allows us to understand how you use the Services.
(d) What Are Cookies?
Cookies are small files created by websites, including our Services, that reside on your computer’s hard drive and that store information about your use of a particular website. When you access our Services, we use cookies and other tracking technologies to:
We set some cookies ourselves and others are set by third parties. You can manage your cookies preference as described in the “Managing Your Cookies” section below.
(e) What Types of Cookies Do We Use and Why?
The following chart lists the different types of cookies that we and our service providers use on the Services, examples of who serves those cookies and links to the privacy notices and opt-out information of those cookie servers. Because the specific cookies we use may vary over time, as well as differ by the specific page you are browsing, the below chart is illustrative only.
(f) We do not use analytical tools in a manner that discloses to third parties that a specific person viewed specific video materials.
(g) How Long Do Cookies Stay on My Device?
Some cookies operate from the time you visit the Services until the end of that particular browsing session. These cookies, which are called “session cookies,” expire and are automatically deleted when you close your Internet browser.
Some cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These cookies are called “persistent cookies” and the length of time they will remain on your device will vary from cookie to cookie. Persistent cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Services, how your use of the Services may change over time, and the effectiveness of advertising efforts.
(h) Managing Your Cookies
It may be possible to block cookies by changing your Internet browser settings to refuse all or some cookies. If you choose to block all cookies (including essential cookies), you may not be able to access all or parts of the Services.
You can find out more about cookies and how to manage them by visiting www.AboutCookies.org.
(i) Does the Site Respond to “Do Not Track” Signals?
At this time, our Site does not respond differently based on a user’s Do Not Track signal.
Subject to any exception as required by applicable law or regulation, players can opt out of Underdog’s data collection activities. To opt out of Underdog’s data collection activities, please send an e-mail to support@underdogsports.com.
Colorado, Connecticut, Utah, and Virginia residents have certain, specific rights with respect to their data, and to the extent you log on to the Site from these states, these laws will control. These rights are established through the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), the Utah Consumer Privacy Act (“UCPA”), and the Virginia Consumer Data Protection Act (“VCDPA”). The chart below explains these rights and lists the states whose residents may exercise those rights. To exercise any of the following rights listed in the chart below, please see our Data Subject Request page or our Your Privacy Rights page.
Underdog will not discriminate against an individual because the individual does not consent to the sale of their data.
(j) Sensitive Information
Sensitive Data as defined in the CTDPA and VCDPA includes precise geolocation information. We do not collect this information without first obtaining consent or otherwise as permitted by applicable law.
(k) Exercising Your Rights
If you are a Colorado, Connecticut, Virginia, or Utah resident and wish to exercise one of the above rights and it applies to you, please visit our Data Subject Request page or our Your Privacy Rights page.
If necessary, we may request additional information reasonably necessary to authenticate you and your request.
In certain circumstances, you may make a request on behalf of another such as if you are an authorized agent or the parent or guardian of a child on behalf of whom you wish to exercise their rights.
We will respond to these consumer requests, if applicable, within 45 days of receipt of the request and without undue delay. If we need to extend this period, we will notify you of the delay and explain the reasonably necessary justifications for our delay.
We will provide responses to your requests free of charge unless certain exclusions apply, depending on the state in which you reside. We may charge a fee in:
(l) Appealing a Rights Request Decision
If you are a resident of Colorado, Connecticut, or Virginia, and we deny or fail to take action on your request to exercise your applicable consumer privacy rights, you may appeal our decision. To do this, you may email us at support@underdogsports.com. In the email appeal, please specify the right(s) you requested to exercise and the date you made such a request.
We will inform you in writing within 45 days of any action taken or not taken in response to the appeal. We will also provide a written explanation of the reasons for our decisions regarding your request(s).
Under Nevada law, certain Nevada consumers may opt out of the sale of certain personally identifiable information for monetary consideration to a person for that person to license or sell such information to additional persons. We do not sell personally identifiable information under Nevada law.
If you are a Nevada resident who has purchased or leased goods or services from us, you may (A) submit a request to opt out of any potential future sales, and/or (B) request changes to your Covered Information by emailing us at support@underdogsports.com. Please note we will take reasonable steps to verify your identity and the authenticity of the request.
We respect your rights in how your personal information is used and shared. We may communicate with you via email, telephone, postal mail, and/or your mobile device about our products and services. If at any time you would like to unsubscribe from receiving future marketing emails, you can email us at support@underdogsports.com or follow the instructions at the bottom of each applicable email, and we will promptly remove you from those marketing correspondences that you choose to no longer receive. Please note, however, that we may still need to contact you regarding other matters.
We will retain your personal information until the personal information is no longer necessary to accomplish the purpose for which it was provided. We may retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect you, other people, and us from fraud, abuse, an unauthorized access, as necessary to protect our legal rights, or for certain business requirements.
We will delete your personal information when it is no longer necessary for the purpose for which it was collected or upon your request, subject to exceptions as discussed in this Statement. Underdog will honor an individual’s request for Underdog to delete or cease use of the personal information and other data collected concerning that individual and direct its agents and affiliates to do the same. Underdog may deny an individual’s request to delete or cease use of the personal information if maintaining the personal information is necessary, including for the following reasons:
If you use our mobile application, you can delete your account by submitting a request to support@underdogsports.com or by deleting your account through the application itself. If you delete your account from within the application, we will delete the accompanying personal data unless we are required to retain it for legal, regulatory, contractual, or other compliance purposes.
You can access and update certain personal information Underdog holds about you at any time by logging into your account via the Services.
The security of your information is important to us. We use commercially reasonable safeguards, including technical, physical, and organizational measures to protect your personal information and prevent unauthorized access or unnecessary disclosures.
However, we cannot and do not guarantee complete security, as no method of transmitting data over the Internet, mobile networks, wireless transmission, or electronic storage is completely secure. Any information you transmit to us is done at your own risk.
If required by law to do so, we will notify you and/or the relevant supervisory authority in the event of a data breach.
We process personal information on our servers in the United States of America, and may do so in other countries. If you use our Services or otherwise provide us with information from outside of the United States, you expressly consent to the transfer of your data to the United States, the processing of your data in the United States, and the storage of your data in the United States.
Underdog’s Services may contain links to third-party websites. When we provide links, we do so only as a convenience and we are not responsible for any content of any third-party website or any links contained within. It is important to note that this Statement only applies to Underdog’s Services. We are not responsible and assume no responsibility for any personal information collected, stored, or used by any third party as a result of you visiting third-party websites. We also advise that you carefully read the privacy notice of any third-party websites you choose to visit.
Our Services are not intended for or directed to individuals under the age of 21. We do not allow account creation for individuals under the age of 21, and implement identity verification processes to exclude individuals under the age of 21. We do not knowingly collect information from children under the age of 21. In the event we learn we have collected personal information from a child under age 13 without verification or parental consent, we will immediately delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us using the information provided in the "Contact Us" section below.
This Statement may change from time to time. If we need to change this Statement at some point in the future, we will post any changes on this page. If we make a significant or material change to this Statement, we will notify you via email. You should check this Statement s when you use the Site. Your continued use of the Site constitutes acceptance of the most current version of this Statement.
If you have any questions about this Privacy Policy, please contact us by email at legal@underdogsports.com or at 150 Waterbury St., Brooklyn, NY 11206, Attention: Legal.